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A special thank you note from a participant of the Sofia Sales Intervention 2. There is nothing more satisfying than seeing someone achieve that "I get it now!" moment.

Great Mr. Ruggeri, thanks!
I've focused on your advice: to be curious about their work and just listen. This is a great way to get them engaged in a conversation, that I used to disregard in continuous contacts, I must confess.
Now I am back on the right track with enthusiastic customers :)
Thank you for your great guidance!

Many people today at my Sales Intervention 2 Presentation in Sofia. 

It was an exciting day where we covered many strategies and opportunities for Bulgarian salespeople. 

Attached you'll find the slides of my presentation 

Paolo Ruggeri 

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Coming Soon: OSM China

The last two days together with Dr. Massaiu from Italy and George Naydenov, CEO of MBS Bulgaria, I have been delivering a seminars to some of the best Bulgarian Dentists as well as Bulgarian Dental Clinics. 

They were two very productive days. 

Here are my final recommendations for Bulgarian Dentists: 

1) Handle Internal Reasons

2) Get out of the Comfort Zone (confront things that do not work and fix them)

3) Embrace marketing

4) Supervise Finance (P&L every month)

5) People strategy
A) Measure
B) Hiring process
C) Motivate

6) Manage Time

7) Study

The slides of my presentation are attached. 

Paolo Ruggeri 

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Today I have delivered a Management and Leadership Training in Leicester, UK. 

I have gone over the following concepts: 

a) Manager has to consider himself the Cause of the performance of his people 

b) In order to motivate people, it is important to understand what are their dreams and desires

c) There are some individuals who are just demotivating and that we can't motivate.  

Slides of my presentation are attached. 

Paolo Ruggeri 

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Here are the slides of my presentation on what are my successful activities to promote myself on the web and on social networks.

I thank MBS Bulgaria for the invitation

Paolo Ruggeri  

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One of the most common phrases we hear from struggling entrepreneurs every day is "I don't have enough time".

There are only 24 hours in a day (and to stay healthy you really should be spending at least part of that time eating and sleeping), but if you run your own business sometimes even a 50 hour day doesn't feel like enough, especially if you're trying to fill several different roles at once! 

Believe it or not, there is a simple solution: Delegation

Delegation means to authorize someone to take action in your place, and is a neccessary skill for any entrepreneur who wants to stay healthy and sane, let alone be successful.

With this in mind, we have decided to help you start the new year off right with a FREE EBOOK, teaching you exactly what you can do to make sure you successfully use delegation to it's maximum potential: 

  • What you should (and shouldn't) delegate

  • Who you should delegate to

  • Troubleshooting for when delegation doesn't seem to be working

  • What steps to follow in the delegation process

  • and much more...

Click on your prefered online bookstore below to download your free copy now:

Google Play

Yesterday I delivered a presentation in Skopjie, Macedonia, to a group of local managers and business owners regarding how to grow when the economy is tough. Here are the nine strategies I shared: 

1) Handle the Internal Reasons: when in a slump do not justify it away, handle the internal causes

2) Get out of your comfort zone: you generate value only when you display courage

3) Embrace marketing: build a nice story around your product. Find out something in which you are unique. 

4) Write your long term goals and stick to them

5) Find a conspirator, a person of equal capabilities with whom you can build your company 

6) Rethink the sales process 

7) Expand on international markets: it will give you the strengths, energy and ideas to be more efficient also at home 

8) Manage time: do today the things that will make a big difference tomorrow. Do not get caught up in busy work

9) Study! Improve yourself. 

For whoever is interested in buying the book The New Leaders, the book can be ordered here http://www.paoloruggeri.net/buy-paolo-ruggeri-books.asp 

Our business school MBS is held monthly in Bologna Italy and the next dates will be: 

13 and 14 December 2016 

26 and 27 January 2017 

28 Febrary and 1 March 2017 

Slides of my presentation are attached 

Paolo Ruggeri 

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Today, sponsored by Olesia Mikhailova from OSM Russia, www.opensourcemanagement.ru I have delivered a presentation in Saint Petersburg regarding how to build a great company through people. 

I found many good Russians managers and business owners. My tips: 

1) If you want to generate value, get out of your comfort zone
2) Know where you are going: have your goals really clear
3) Get a "conspirator" and develop a HR development strategy 
4) Learn how to manage time and do today the things that will make a big difference tomorrow
5) If you want to improve your company, you need to have a program to improve yourself. 

I will be back in St. Pete on Dec 6th and 7th 2016 to deliver a Special Leadership Training that is part of our MBS program. 

The slides of my presentation are attached. 

Paolo Ruggeri 

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Watch our latest video to learn which 4 simple steps you can take to pull yourself, and your career, out of a crisis:


The New Leaders in Russian is now available for free download from the Itunes Store: 


For more information on the actual event of presentation of the book in Saint Petersburg on November 1st, go here or write at info@paoloruggeri.net 


Paolo Ruggeri


Here is today's presentation on Leadership that I delivered in Birmingham.

The main message, in order to build a great business and not be managed by your company, you should:

a) FIRST WHO, THEN WHAT: who are the great people you really would like to work with? That's the first step of any great strategy.

b) LOOK AT BRUTAL FACTS OF YOUR SITUATION: Leadership doesn't start with someone having a vision but with someone who starts to confront the brutal facts of his or his business situation.


d) MANAGE TIME WISELY: people dont have time when someone else or even their companies are setting their priorities.


Slides of my presentation are attached.

Paolo Ruggeri

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This is where you'll find our operation in Sao Paulo http://www.osmconsultgroup.com.br/   fabio Costa, Gabriel Santa Rosa and the staff of our local office can help you for all of your need of personnel search and motivation and company expansion in Brazil. 

Paolo Ruggeri 

Here is a letter we just gor from somebody who attended one of Paolo's recent presentation: 


Dear Paolo,

I remember when I saw for first time online the speech of Jim Rohn ,how excited and inspiring I felt and my first thought after was : Oh wow ,I have to send him a message about how incredible human he has been!
Unfortunately later I found out he already passed out four years ago...so was not possible.
But today is possible and I want to type that.
To can touch people with your speech ,to can wake up feelings,if you can open one door inside the soul of someone, where can enter the light of hope and CHANGE,that's the best job what you can have . This is the job what I would love to do and will do one day too, when I learn enough and feel ready.
Since that time I get inspired,read and admire the work of people like you .
Your project in xxxxxxx is wonderful and i really wish you long partnership with all these people who can CHANGE for better : on business or personality.
They need the honest person with incredible human side as believe you are ,to give them the knowledge and light where is still a little dark and hopeless, where can improve and grown.
I hope one day to can attend your courses or cross my way with your projects and to become part of them .

I'm glad and thankful if you took time to read that message.
Once again compliments about your first success with xxxxx project and everything what you do and in what you believe.


This is what keeps us going! 



As many of you know besides my training and consulting activities, on the side I own a few other companies. 

These are the incredible partners of my real estate business in Miami. 

Happy people = happy business

Paolo Ruggeri 

This morning I was invited by JCI to Plovdiv, Bulgaria, to deliver a presentation about International Business Development and New Market Expansion.

I cover the topic with different stories about me and my companies and, in essence, I gave the following message:

1) To grow you have to confront challenges that at the beginning are going to be uncomfortable.
2) In order to expand you need to be able to keep your enthusiasm high even in front of boring or complicated situations
3) When you are poor or are not making money, there is something you need to stop doing that is keeping the opportunities and progress away from you.
4) You need to have clear goals and commit to it.

I like giving presentation to JCI because the people are great and eager to apply.

The book The New Leaders, in Bulgarian, can be ordered here: www.iprofile.bg/books
The slides of my presentation are attached. 

Thanks to Valentina Kutseva and Temelko Dechev for the invitation. 

Paolo Ruggeri 

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Today, I was in Sofia, a guest of MBS Bulgaria to deliver the New Leaders Seminar to a group of great Bulgarian entrepreneurs and managers. 

I really enjoyed being here and the interaction with the group. Bulgaria, if it believes in its capabilities, has a great potential to play in the international markets. 

The slides of my presentation are attached. 

Paolo Ruggeri 

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This is a letter I just received from a customer after a couple of days of One on One Stress Management Training:


Hi Paolo! How are you? I wanted to tell you about this incredible thing, that I came back from Italy as another person! And I wanted to thank you again for this! I ve been feeling that something was wrong with me during the last few years, but I couldn't understand what it was and how I could get out of this depressive condition of weakness and apathy, when before I used to have so many plans, and was always very ambitious. I know I have to work on myself now, but already you opened my eyes and I swear since I came back to xxxxxxxx I haven't had a single negative or sad thought in my mind and I smile all the time, and feel good in my skin. And the craziest thing is how people react on it, the first day at work every single person told me I was beautiful and they communicate with me differently, on the street people look at me in a "shocking me" different way.. and so on. And I really don't want to be the same ever again. I'm feeling very happy and trying to project it on others. Sorry for this long text, just wanted to share with you (plus will keep it for myself as a reminder "how it should be" to reread one day in case) I hope you are doing great ! Lots of love from xxxxxxx. Grazie.

The sense of this letter however is much more than just the fact that our training can create results: every single one of us, if he really wants it, in a very short time could turn around all of his life. It doesn't matter where you start from.


As part of our expansion into Russia with the opening of the first Osm International Group branch in Saint Petersburg, we are making available the book The New Leaders also in Russian. 

Will soon be available in hard and soft copy in the best store in Russia and on this site. You can preorder your copy by writing at info@paoloruggeri.net 

Launch date will be November 1st in Saint Petersburg. 

Paolo Ruggeri 

Do you want to improve your company's HR and develop a better talent pool? Or perhaps recruit high caliber candidates? How about helping your managers better develop their abilities? The I-Profile Analysis, an advanced tool developed by OSM International Group, will help you achieve these results.

Click below to download our complete brochure and take your HR to the next level!

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